Refund and Cancellation Policy

Introduction

At Grabskill Academy, we strive to ensure our customers are satisfied with their purchases. If you are not entirely satisfied with your purchase, we are here to help.

Refund Policy

Eligibility for Refunds

1. Products:

• You have [X] calendar days to request a refund from the date you received the product.
• To be eligible for a refund, the product must be unused and in the same condition that you received it. The product must be in its original packaging and accompanied by a receipt or proof of purchase.

1. Services:

• If you are not satisfied with our service, you have [X] calendar days to request a refund from the date the service was rendered.

Non-Refundable Items

Certain types of products/services are exempt from being refunded, including:

• Gift cards
• Downloadable software products
• Some health and personal care items

Process for Refunds

1. Requesting a Refund:

• To initiate a refund, please contact us at [your email address or customer service link] with your order number and details of the product or service you wish to return.

1. Approval of Refund:

• Once we receive your refund request, we will inspect the item and notify you of the status of your refund.
• If your refund is approved, we will initiate a refund to your original method of payment within [X] days.

Shipping Costs

• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Cancellation Policy

Orders

1. Product Orders:

• You may cancel your order within [X] hours of placing it. If you cancel after this period, the order may have already been processed and shipped.

1. Service Orders:

• For services, you may cancel your order within [X] hours of placing it. If the service has already commenced, we may deduct a proportional amount based on the service already provided.

Process for Cancellations

1. Requesting a Cancellation:

• To cancel an order, please contact us at [your email address or customer service link] with your order number and details of the order you wish to cancel.

1. Approval of Cancellation:

• Once we receive your cancellation request, we will notify you of the status of your cancellation.
• If your cancellation is approved, we will initiate a refund to your original method of payment within [X] days if applicable.

Contact Us

If you have any questions about our Refund and Cancellation Policy, please contact us at:

• Email: support@grabskillacademy.org
• Phone: 7760651249
• Address: Nagwara, Bengaluru

This Refund and Cancellation Policy was last updated on 03/07/2024.